About Newport Appliance Repairs
The Newport service of Electrical & Gas Care Ltd: our own engineers, trading since 2012, working from our head office in Caerphilly Business Park.
Our story
Local appliance repair, done by our own engineers
Newport Appliance Repairs is the Newport service of Electrical & Gas Care Ltd. We repair domestic appliances across Newport, Caerleon, Cwmbran, Pontypool and Monmouthshire, and have been trading since 2012.
Every repair is carried out by one of our own employed engineers. They are DBS checked, trained in-house and by manufacturers, and Electrical & Gas Care is Gas Safe registered, number 596103, so gas cookers, ovens and hobs are in safe hands.
We are official partners and authorised service agents for Samsung, Whirlpool, Indesit, Hotpoint, Beko, Smeg, Rangemaster, Hoover, Haier and Candy, and we repair all other major makes. If you hold a Domestic & General plan, you can raise your claim direct with us.
Our head office is in Caerphilly Business Park, and our engineers travel to you. Call the office on 029 2088 5355 and tell us the appliance, the make and what it is doing, and we will give you a quote before we book a visit.
Newport and Gwent
A city, a county and the valleys, with our own engineers
Newport Appliance Repairs works across the whole of the NP postcode area: the city and its estates, Caerleon and Rogerstone, Cwmbran and Pontypool, the Monmouthshire market towns and the valleys to the north.
Our head office is in Caerphilly Business Park, and the engineers drive to you. Whether you are in a terrace in Pill, a flat by the river or a farmhouse out on the Levels, tell us about access when you book and we will plan the visit around it.
Which areas count as Newport for your service?
All of Newport (NP10, NP18, NP19 and NP20), Cwmbran and Pontypool (NP4 and NP44), Monmouthshire, and the valleys. In short, the whole NP postcode area.
Is this a separate company from Electrical & Gas Care?
No. Newport Appliance Repairs is the Newport service of Electrical & Gas Care Ltd, Gas Safe registered, number 596103, trading since 2012.
Do your engineers work for you directly?
Yes. They are our own employees, DBS checked and trained in-house and by manufacturers, not subcontractors.
Our mission
Fast, affordable and reliable repairs for the appliances Newport homes rely on.
A broken appliance disrupts the whole household, so we aim to get yours back to full working order with as little hassle for you as possible.
What we repair
Every major kitchen and laundry appliance
Our engineers are manufacturer trained and Gas Safe registered, and are trained to repair all major appliance brands, including:
Washing machines and tumble dryers
Brands such as Bosch, Samsung, LG, Hoover and Hotpoint, so your laundry routine stays on track.
See the repair →
Fridge freezers
Cooling faults on brands like Beko, AEG, Siemens, Indesit and Whirlpool.
See the repair →
Cookers and ovens
Electric and gas, including Rangemaster, Neff, Zanussi, Electrolux and Smeg.
See the repair →
Hobs and cooker hoods
Brands like Miele, Bosch, Belling and New World.
See the repair →
Dishwashers
Popular brands like Fisher & Paykel, Bosch, Kenwood and Candy.
See the repair →See every appliance on our repairs page, or the full list of brands.
Why choose us
What you can expect from us
Our own engineers
Employed by us, DBS checked, trained in-house and by manufacturers.
Prompt, efficient service
Same-day or next-day visits where possible, and we aim to complete most repairs in one visit.
Transparent pricing
Repairs from £70 + VAT, quoted before we start, with a 90-day guarantee.
Customer satisfaction
Rated Excellent on Google. Read what our customers say on our home page.
Look out for the van
Our vans, our engineers, our parts
Our own branded vans carry spare parts, so many repairs can be finished at your door.
Company details
- Electrical & Gas Care Ltd
- Company number 10464815
- VAT registration 176 2049 06
- Gas Safe registration 596103
Trusted by
We are a Which? Trusted Trader and a Gas Safe registered business.
Book a repair
Tell us what's wrong
Send the details and we'll come back to you with a quote and a visit time. For the fastest answer, call.
Phone lines open: Mon–Thu 8:30am–4:30pm, Fri 9:00am–4:30pm
Electrical & Gas Care Ltd, 5a Penty Newydd, Caerphilly Business Park, CF83 3GS
